About the project

• Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your responsibilities

• Diagnose the nature and origin of operating incidents or problems and implement corrective measure
• Monitor, using monitoring tools in particular, the status of IT resources and intervene preventively if necessary
• Manage P1, P2, P3, and P4 priority incidents escalated to assigned responsibility groups
• Analyze the incident and seek a workaround
• Verify the availability of services and systems
• Participate in the resolution of critical incidents
• Update and track tickets

Our requirements

• Good knowledge of Unix/Linux & Windows OS
• Hands on experience with Middleware technologies (Apache, Tomcat, Websphere, Jboss...)
• Experience with a scheduling tool (TWS/IWS ideally)
• Readiness for on-call duties
• We appreciate if you also have experience with : Openshift, Splunk, Netbackup, Autosys, Dynatrace, Grafana, Kibana, Service Now

Technologies we use

What we offer

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.