Your responsibilities

• Handling customer inquiries via email, chat, and social media using AI tools
• Assisting with order processing and solving customer issues
• Providing information about products and their availability
• Cooperating with departments like Logistics, Marketing, Purchasing, and Offers

Our requirements

• No prior experience required – we provide full training!
• English at B2 level (other languages are a plus)
• Basic computer and MS Office skills
• Good communication and problem-solving mindset
• Positive attitude and willingness to learn

What we offer

• Low-stress environment – no phone calls, only email and chat support

• Full training provided – we prepare you for success

• Career growth – clear promotion paths and skill development

• International work environment – multicultural team and friendly atmosphere

• Stable employment – employment contract with flexible working hours

• Modern office in the heart of Szczecin – comfortable workspace with great amenities

• Competitive salary

• Employee discounts on Beliani Group products

• Private medical care

• Subsidized sports package

• Company events, integration days, free pizza & fruit in the office