Your responsibilities

• Administrative and Process Support:
• • Assist teams with farmer contact, CRM updates, documentation, and master data management.
• • Work with IT and other departments to improve systems and workflows.
• Relationship Building:
• • Build strong relationships with farmers by providing daily support.
• • Handle inquiries proactively, ensuring high-quality and timely service.
• Sustainability Support:
• • Support quality assurance programs promoting sustainable farming.
• • Contribute to initiatives encouraging responsible practices.
• Knowledge Resource Creation:
• • Develop a knowledge base and "how-to" guides for farmers and teams.
• Ad Hoc Support and Development:
• • Manage daily ad hoc tasks and take part in cross-functional projects, growing your skills and responsibilities over time.
• Please note that this role requires you to be in the office 50% of the time + one additional day (monthly).

Our requirements

• Fluent in German (at least B2) with excellent communication skills.
• Fluent in English (minimum B2/C1).
• Hold at least a bachelor’s degree in a relevant field.
• Organized and detail-oriented, with strong self-motivation and the ability to manage complexity and prioritize tasks effectively.
• Customer-focused, with a positive, can-do attitude when supporting farmers and handling inquiries.
• Adaptable communicator, able to tailor communication style to different audiences.
• Proactive problem solver, eager to suggest and implement process improvements.
• Experience with documentation is a plus.
• Background in customer service is a strong advantage.
• Familiarity with Salesforce is an additional asset.

What we offer

• International operating environment.

• Medical care & life insurance.

• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.

• Scandinavian working style & no dress code.

• Trainings with experts & professional induction & development programs.

• Financial support of your education.

• Relocation package.

• Referral program for employees.

• Employee Assistance Program (legal, psychologi-cal, health, financial consulting, etc. ).

• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups).

• Flexible working time and home office work possibility depending on business needs.

• Additional holiday depending on length of employment (up to 4 days).

• Fully paid 30 min. break.

• … while in the office you can also use some of below:

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks).

• Spacious canteen, delicious coffee and tea available on every floor in special de-signed spots

• Chill-out rooms with X-box, pool table, board games and football table.