Your responsibilities

• Providing the highest level of customer service (contact with clients via phone and e-mails);
• Meeting targets set by the client and management;
• Following company policies and procedures, ensuring quality;
• Performing daily tasks in an efficient and timely manner;

Our requirements

• Language: Proficiency in Czech (C1) or Slovak (C1) and advanced knowledge of English (B1 level);
• Experience: Customer Service experience would be a benefit, great if you have experience in technology focused roles;
• Technology: Knowledge of MS Office and developed computer skills;
• Personality: Motivated, enthusiastic.
• Ability to prioritize and plan;
• Independence AND ability to work with minimal supervision;
• Tech savvy background, ability to solve problems, troubleshooting skills;
• Attention to detail;

What we offer

• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

• Private Medicover healthcare;

• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

• Professional development through training and cross-location cooperation at the international level.