Seasonal Peak Operations Coordinator

Wrocław, ul. Wagonowa 2A

• contract of employment
• additional / temporary, full-time
• job level: trainee,
• full office work
• 50 vacancies
• Запрошуємо працівників з України
• Робота для іноземців(без польської)

Additional information

**Days of work:**Monday to Friday, Saturday, Monday-Friday;Tuesday - Saturday; Sunday-Thursday;

Working hours: 2 different working hours available: 6:00 -14:00 and 14:00 - 22:00

Required languages: English

Company location Wagonowa 2A, Wrocław

Your responsibilities

• Working hrs: either 6:00 - 14:00 or 14:00 - 22:00
• Project time frame: 6th October - 20th December
• Attending scheduled training workshops to get acclimated with Customer Peak Season project for the United States market , operational framework, and standardised processes
• Promote tech tracking requirement to all Peak drivers in North America
• Proactively track loads for early identification and resolution on issues
• Escalate issues to Peak team leaders
• Manage drivers until each multi-stop load is delivered in full (marking in/out times at each stop, monitoring ETA’s, confirming trailer numbers)
• Collaborative communication with Customer, RXO drivers, and fellow teammates
• Constant communication with Customer regarding tracking updates and potential issues
• Coverage of all planned loads & recovery support
• Uphold service expectations & provide top tier service
• Facilitate questions from Customer employees, driver, and fellow RXO alike
• Work with RXO leadership to adjust shift schedules based on customers needs

Our requirements

• English – level B1/B2 (Polish not required)
• Ability to build strong relationships, internally and externally, and be a contributing team player
• Confident decision-making skills, problem-solving ability, issue and conflict resolution
• Adaptability, multitasking ability, sense of urgency
• Persuasiveness, assertiveness, confidence
• Ability to work independently and as part of a team
• Strong communication skills
• Organization and strong attention to detail
• Ability to take direction and appreciate constructive feedback
• Accountability, integrity, honesty

Optional

• Customer service experience

What we offer

• This is great opportunity for students and graduates to get first work experience in multinational organisation!
• Onsite training – we will teach you everything you need to know in the Peak Season Project
• Diverse and Inclusive environment
• Opportunity to get familiar with Supply Chain Business overseas
• Casual atmosphere
• Possibility to continue career path at RXO full time, after the project ends

Benefits

• fruits
• video games at work
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• charity initiatives
• E-learning platform

The role and the team

• Peak Season Operations Coordinators service the North America market and are responsible for overseeing the day-to-day RXO Peak Operations for the RXO customer’s network they are assigned.
• Project lasts from 6.10.2025 to 23.12.2025
• Full office work
• Student very welcomed
• You will focus on the customer and carriers service aspect of our business, helping them move their inventory in the most cost-effective way by identifying and providing logistics solutions. As temporary hire at RXO, you will work along with the regular Small Package Operations team to effectively operate a customer account through constant communication with customer contacts, carriers and drivers.

Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.