Must have

• MS Office

• Excel

• PowerPoint

• Communication skills

• Hungarian (C1)

• English (B2)

Requirements description

• Enthusiastic, communicative people that are willing to support our customers
• Hungarian language at C1/C2 level is a must, together with English at minimum B2 level
• Excellent knowledge of additional European language
• Not afraid of facing new challenges or opportunities
• With an enthusiastic approach to teamwork and focus on internal and external customers
• Knowledge of MS Office applications, especially Excel and PowerPoint is needed
• Previous working experience would be an asset for us
• Consistently meeting or exceeding established quality standards

Offer description

What we offer

• Hybrid Work model (3 days from office)
• Private medical care in LuxMed Group
• MyBenefit Cafeteria Platform (with Multisport card available)
• Group Life Insurance
• Additional day off for your Birthday
• Additional two days off per year for voluntary activities of your choice
• Employee discount,
• Annual Bonus depending on the yearly company and individual performance
• Various portfolio of internal&external trainings: professional certifications, access to the e-learning platform
• Possibility of growth inside of organization
• International team environment
• Numerous company events and office initiatives
• Family atmosphere with no formal dress code
• Attractive office location

Your responsibilities

1. Provides excellent customer service to support them in building a successful company business
2. Handles enquiries and requests, Customers and Prospects via different communication channels in direct conversations and in writing
3. Receives, documents, and responds to questions related to products, promotions, orders, invoices, payments, returns, incentives, terms and conditions (by using our knowledge management resources)
4. Supports users with online platforms, receiving, documenting and reproducing incidents, and resolving them in close cooperation with Technology department
5. Contributes to projects in various departments outside of regular responsibilities
6. Directs unresolved requests and enquiries to further support levels and to other departments

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