ApptioOne Technical Business Management Specialist

Support

-, Kraków

HSBC Service Delivery

Full-time

Permanent

Manager / C-level

Hybrid

Tech stack

Analytical Thinking

advanced

ApptioOne

regular

IT Infrastructure

regular

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The ApptioOne TBM Specialist role is based within the Chief Technology Office (CTO), TBM & FinOps team, and reports to the head of the TBM Office (TBMO).  The team is responsible for maintaining and enhancing the ApptioOne system in support of IT Financial Management for CTO.  The system is used to manage internal cost recovery and application insights and is a key component of On Premise FinOps at HSBC.

As a specialist within this team you will have strong Apptio TBM Studio skills and will work towards becoming the SME of the HSBC ApptioOne model, with a focus on delivery to support on-premise FinOps development.  You will also take responsibility for key strategic parts of the HSBC model, managing ApptioOne system logic while analysing and standardising data inputs from a variety of other IT systems to build high quality and actionable data insights which will help HSBC improve financial and carbon efficiency across its IT Infrastructure.

What you’ll do

• Take the lead on technical design work to uplift ApptioOne in support of on-premise FinOps
• Hold accountability for aspects of the existing ApptioOne model at HSBC.
• Build and maintain trusted relationships with technology specialists and be a key point of contact for their ApptioOne integration and reporting needs.
• Analyse and troubleshoot existing ApptioOne configuration for improved accuracy and efficiency.
• Collaborate with cross-functional teams, including Technology, Finance, Procurement, and Business units, to drive alignment of initiatives with organizational goals and priorities.
• Identify, develop, and execute opportunities to optimize costs, maximize value, and improve overall efficiency for on-premise infrastructure.

What you need to have to succeed in this role

• ApptioOne Experience.  Have completed the “Apptio Certified Practitioner: ApptioOne TBM Studio Configuration” training course and/or have experience working within Apptio TBM Studio.
• IT Infrastructure Knowledge. A working knowledge of Enterprise Infrastructure including Data Centres, Servers, Storage and Mainframe technologies.
• Analytical Mind.  Demonstrable experience collecting, cleaning, analysing, and build models and reports using financial, operational, and human resource data to help Technology leaders demonstrate the value of Technology. To succeed in this role, you must understand the context in which the data is generated, evaluate the quality of the data, and identify relationships between datasets.
• Stakeholder Management Skills. Ability to identify and interact with technical subject matter experts and technology managers on daily basis, building relationships to collect, map, validate and report data.
• Effective Communicator with a Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.  You must be able to collect business requirements, translate those business requirements into technical requirements, implement technical solutions, and translate those solutions into business language before communicating to stakeholders.
• Problem Solver.  A proven ability to figure things out on your own – Every challenge may be unique.
• Innovative Thinking. We don’t settle for mediocrity, and neither should you. You must be able to challenge conventional approaches and create new ways of working in a dynamically changing world.

Nice to have:

• FinOps Practitioner.  Experience working within a FinOps team.
• Other Technical Experience.  Working knowledge of API data transfers and python scripting.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test
• Telephone screen
• Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:

“ I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

Published: 09.08.2025

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