Job description

AI Developer – Regular Python Software Engineer

Location: Remote (from Poland) Rate: 100–105 PLN/hour

Project Description: We are looking for an AI Developer (m/f/d) to enhance AI-driven Customer Care Platforms. You will design and implement GenAI components for customer-facing chat and voice agents, contributing to pioneering solutions in customer support automation.

Project Technologies: Azure, LLM, Python

Must-Have Requirements:

• Degree in Computer Science, Data Science, AI, or a related field OR relevant professional experience.

• Several years’ experience in AI/ML development, ideally in Customer Care solutions.

• Strong Python and NLP framework skills.

• Hands-on expertise with Azure AI services (Azure Machine Learning, Cognitive Services, Bot Services).

• Deep understanding of Azure cloud architectures and microservices.

• Experience with CI/CD pipelines and MLOps.

• Analytical mindset and excellent problem-solving skills.

Language Requirements:

• English: B2 or higher

• German: Advantageous

Main Tasks:

• Design and implement AI modules within GenAI agents for chat and voice interfaces.

• Support multi-model inference flows (embedding-based search, STT/NLU pipelines).

• Integrate AI agents with cross-company APIs using MCP for dynamic action execution.

• Maintain and optimize RAG-based retrieval systems; assist with prompt iteration and testing.

• Collaborate with senior engineers and DevOps to deploy models/APIs on scalable Kubernetes/Azure setups.

• Support logging, monitoring, and evaluation workflows (experiment tracking, feedback loops).

• Handle anonymized or sensitive user data in compliance with GDPR and data governance.

• Contribute to documentation, team meetings, and knowledge-sharing sessions.

Why Join Us?

• Work on impactful, multi-region platforms for well-known brands

• Join a close-knit, creative team where growth and partnership drive success

• Flexible experience level – mid or senior roles available; we’ll tailor responsibilities during the interview

• Fully negotiable rate after profile approval – let’s talk!

• Remote-friendly and supportive work culture

• Enjoy a range of exclusive perks designed to enhance your work comfort and well-being:

  • Short 14-day invoice payment term – fast, reliable payments to support your financial flexibility

  • Comprehensive private medical care package – access high-quality healthcare services when you need them

  • Access to the MyBenefit cafeteria platform – choose from a wide variety of benefits and perks tailored to your preferences