Job description

Division: Group Technology Services (GTS)

Please not that this is a permanent position and we do not offer freelance/contract arrangement for the role.

In order to cultivate relationships and promote team spirit, we require your presence in the office for a minimum of 8 days per month. Given that our division is responsible for providing services on a 24/7/365 basis, participating in on-duty service is an integral part of this role.

About the team:

M365 & Voice Squad is part of the End User Tribe which aims at delivering a phenomenal user experience and excellent support. We support the business by enabling the digital transformation thanks to up to date digitally enabled, unified and efficient collaboration space. The focus of the squad is Microsoft365, unified communications (voice & video Cisco/MS Teams).

About the role:

As member of M365 & Voice, you will be working with a team of skilled engineers. M365 & Voice (End User Collaboration) is part of the End User Tribe within Group Technology Services division of Euroclear. Our vision is to make ‘Euroclear a great place to work!’ by providing our customers with a up to date digitally enabled, unified and cost-effective collaboration space. This collaboration space is in full expansion/change and consists of Microsoft365, unified communications (voice & video Cisco/MS Teams) and of course still some existing tools.

Responsibilities:

• Deliver subject matter expertise of Exchange/Office 365/ Outlook with emphasis on security, architectural design, migration, management, and support of implementations

• Be an expert in Exchange/Office 365, including changes & updates, roadmap & releases, and third-party solutions

• Document designs, system configurations, governance, standards and procedures, training outlines and content, service descriptions

• Use Agile methodology values, principles, and practices to deliver solutions

• Communicate, defend, and negotiate with stakeholders: other divisions, tribes and squads

• Prepare quarterly plans

Requirements:

• Degree in Computer Science, Engineering, or strong field related experience

• Strong knowledge and experience in the below areas:

  • Microsoft Exchange (2016 or 2019, and Exchange Online)

  • Microsoft Outlook

• Knowledge/experience in several technologies from the list below:

  • Windows server

  • Microsoft Azure

  • Entra ID

  • Mail security and compliance, ATP (Advanced Threat protection), Data Loss Prevention

  • PowerShell and PowerCLI scripting skills

  • SMTP, SSL/TLS, DNS

• A sense of ownership and pride in your performance and its impact on our success

• Self-motivated, well-organized personality

• Critical thinker and problem-solving skills

• Team player

• Great interpersonal and communication skills

#LI-DL1

About Us

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.

• Practice your talents in a highly professional international environment.

• Join a learning and development environment with an emphasis on knowledge sharing and training.

• Competitive salary and comprehensive benefits.

New ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.

About the Team

Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. Group Technology Services operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.