Senior ServiceNow Engineer

ERP

Remote, Kraków+4 Locations

EPAM Systems

Full-time

B2B, Permanent

Senior

Remote

Tech stack

English

B2

ServiceNow

advanced

JavaScript

advanced

Agile

advanced

ITIL

advanced

Relational Databases

advanced

REST

advanced

SOAP

advanced

Job description

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a Senior ServiceNow Engineer and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective and ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

Responsibilities

• Develop and implement solutions within the ServiceNow platform to meet business requirements

• Collaborate with Business Analysts & Testers to ensure solutions align with client expectations

• Optimize platform usability, reduce sprawl, and drive automation initiatives

• Enhance governance models to sustain platform stability and scalability

• Address and resolve technical and functional challenges in the ServiceNow environment

• Contribute to the development of integration strategies for connecting ServiceNow with other tools

• Create and maintain detailed documentation for configurations and customizations

• Participate in code reviews, ensuring adherence to best practices and standards

• Work in a SAFe environment as part of a Scrum team

Requirements

• 3+ years of hands-on experience in ServiceNow platform development, covering all major products: Customer Service Management, Governance, Risk and Compliance / Integrated Risk Management, HR Service Delivery, IT Operations Management, IT Service Management, Now Platform App Engine, and Security Operations

• Expertise in JavaScript coding

• Familiarity with the software development process (Agile)

• Understanding of ITIL (foundation level)

• Understanding of relational database concepts

• Knowledge of REST/SOAP

• Strong problem-solving skills

• Proficiency in English at B2 level or above

We offer

• We gather like-minded people:

  • Engineering community of industry professionals

  • Friendly team and enjoyable working environment

  • Flexible schedule and opportunity to work remotely within Poland

  • Chance to work abroad for up to 60 days annually

  • Business-driven relocation opportunities

• We provide growth opportunities:

  • Outstanding career roadmap

  • Leadership development, career advising, soft skills, and well-being programs

  • Certification (GCP, Azure, AWS)

  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru

  • English classes

• We cover it all:

  • Stable income (Employment Contract or B2B)

  • Participation in the Employee Stock Purchase Plan

  • Benefits package (health insurance, multisport, shopping vouchers)

  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more

  • Referral bonuses

  • Corporate, social and well-being events

• Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview

  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Published: 09.08.2025

Office location