Requirements

Expected technologies

Windows

Linux

Microsoft SQL Server

Oracle

ServiceNow

Bugzilla

OTRS

Optional technologies

SAP

OpenText

Operating system

Windows

Linux

Our requirements

• Technical background or education.
• Familiarity with operating systems (Windows, Linux), databases (MSSQL, Oracle), or ticketing/reporting tools (e.g. ServiceNow, Bugzilla, OTRS).
• English and German language skills (min. B1).
• Strong problem-solving and troubleshooting abilities.
• Eagerness to learn new technologies and grow professionally.
• Team player with good communication and analytical thinking.
• Ability to work independently
• Nice to have: basic knowledge of SAP and/or OpenText.

Your responsibilities

• Support clients with daily IT operations, basic configurations, and troubleshooting.
• Communicate with clients in German and/or English via email and phone.
• Analyze system issues and suggest effective technical solutions.
• Contribute to project work and participate in team meetings.