Requirements

Optional technologies

Python

HTML

CSS

JavaScript

Employer requirements

• Proven experience in working with clients; collaboration and communication with senior management and multiple levels within the company and suppliers
• Experience in gathering requirements from the clients
• Analytical and numerate mind with an ability to standardise data from multiple sources and to identify potential anomalies
• Strong experience of performing analytics in the travel or retail industries
• Adaptable and solution oriented attitude
• Experience with data transformation/visualisation tools such as Excel, Knime and Omniscope
• Agile project management experience with technical documentation
• English communication skills (solid B2/C1)
• A technical working knowledge of SQL (MySQL, Ingres/Vectorwise),
• Python, HTML, CSS and JavaScript will be an additional advantage

Your responsibilities

• Data acquisition, regular data refreshes, user setup
• Client support including responding to client support emails and calls
• Diagnosing and fixing client issues
• Client on-boarding and training
• Managing and maintaining documentation for customers, training courses and solution manuals
• Working with clients to define scope, create and implement AD-HOC requests
• Additional client consultancy including face-to-face workshops and advanced training