Business QA Lead

HSBC Service Delivery (Polska) Sp. z o.o.

Kraków, Dębniki
hybrid
Jira
Confluence
hybrid

Requirements

Expected technologies

Jira

Confluence

Our requirements

  • Excellent knowledge of the testing process, digital channels, and customer expectations.
  • Excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
  • Excellent knowledge of the Agile development methodology and experience of working using these techniques.
  • Working knowledge of test tools such as Jira and Confluence.
  • ISTQB qualification.
  • Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed.
  • Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential
  • People leadership experience - motivating and inspiring others to excel.

Your responsibilities

  • Identify and raise concerns for any future/forward planning tasks e.g. resource constraints, downtime, late delivery etc.
  • Provide estimates for the small/medium task within project delivery
  • Actively involvement into project requirements to project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
  • Own and progress the resolution of day to day issues that may block progress e.g. blocking defects / environment issues
  • Pre-empt and resolve potential issues that may impact future delivery e.g. resource constraints, downtime, late delivery etc
  • Provide estimates for medium /large projects incorporating all appropriate test phases for your delivery e.g. functional & non functional, escalating and reporting to manager
  • Review and validate estimates provided by coordinator where appropriate, challenging any concerns
  • Effective use of resource on your project
  • Use informed and considered decisions to drive implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts
  • Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
  • Define correct ways of working and ensure filtered through to the team and they have appropriate support to adopt

Company

Views: 10
Published14 days ago
Expiresin 30 days
Work modehybrid
Source
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