Requirements

Expected technologies

Dynamics 365

Copilot Studio

Power Virtual Agents

Dynamics 365 SDK

Dataverse

Plugins

Microsoft Power Platform

C#

JavaScript

.NET

Azure DevOps

Git

Visual Studio

Operating system

Windows

Our requirements

• 5+ years in Dynamics 365 (Sales/Service) development
• 1+ year with Copilot Studio or Power Virtual Agents
• Hands-on experience building custom AI agents (e.g., Azure Bot
• Framework, Copilot extensions)
• Technical Skills:
• Proficiency in Dynamics 365 SDK, Dataverse, Plugins, Power
• Platform, C#, JavaScript, .NET, REST APIs
• Copilot Studio: topic design, entities, bot integration
• AI tools: Azure Bot Service, LUIS, QnA Maker, Azure OpenAI
• AI/ML Competence:
• NLP, intent recognition, conversational AI
• Integration with Azure Cognitive Services and OpenAI
• Dev Tools:
• Azure DevOps, Git, Visual Studio, Dynamics 365 Admin Center

Your responsibilities

• Solution Design & Development
• Build and customize Dynamics 365 Sales/Service solutions. Design and deploy AI copilots and agents for automation, support, and analytics.
• Copilot Studio & AI Integration
• Integrate Copilot Studio with Dynamics 365 and Dataverse. Extend capabilities using Azure services, custom connectors, and REST APIs.
• Solution Optimization
• Enhance existing solutions with AI features like predictive insights and automation. Connect agents with Power Platform and Microsoft 365.
• Testing, Deployment & CI/CD
• Test AI agents and integrations. Manage deployments via CI/CD pipelines using Azure DevOps and Git.
• Collaboration & Strategy
• Work with analysts and stakeholders to deliver AI-driven CRM solutions. Provide guidance on Copilot Studio design and best practices.