Requirements

Expected technologies

Salesforce

Adobe Experience Manager

Jira

Confluence

AWS

Our requirements

• Minimum 5 years of experience in a similar role as a Technical/IT Business Analyst
• Strong hands-on experience with AEM (Adobe Experience Manager)
• Proven experience in gathering and managing technical requirements
• Familiarity with API integration and testing tools (Postman, OpenAPI)
• Experience with tools like Jira, Confluence, and log analysis platforms (Datadog is a plus)
• Understanding of complex IT environments, including AWS, Salesforce, and Headless CMS
• Ability to work independently with ownership and responsibility for delivery
• Excellent communication skills and experience in stakeholder management
• Strong organizational and project coordination skills

Your responsibilities

• Gather, define, and manage business and technical requirements using Jira and Confluence
• Support Product Owners in designing and planning complex features and system integrations
• Coordinate and conceptualize automated rate precalculations and data retrieval processes
• Oversee and understand the full technical platform architecture, including systems such as AEM, Salesforce, AWS, WebCalc, and Headless CMS
• Act as a liaison between technical teams and business stakeholders to ensure clear communication and alignment
• Participate in API design and testing, preferably using Postman and OpenAPI
• Analyze system logs and performance using tools like Datadog (nice to have)
• Manage project timelines, dependencies, and releases; align with internal and external stakeholders