Requirements

Operating system

Windows

Our requirements

• Very good knowledge of German & English (B2/C1 levels)
• Problem solving skills and attention to detail
• First IT support/helpdesk working experience (nice to have but it's not required)

Your responsibilities

• Providing daily support to German-speaking customers
• Responding to customers' queries and solving technical issues
• Managing ticketing system
• Performing troubleshooting activites (hardware, software, system)