Opis stanowiska

Rekrutacja zdalna

Friendly offer

Are you passionate about creating memorable customer experiences? Do you enjoy solving problems and connecting with people from around the world? We are a leading company in the global coffee machine market, dedicated to delivering the perfect coffee experience to our customers. Now, we’re looking for a talented Customer Support Expert to join our team in Katowice and help us tell the story of our brand’s excellence!

What you'll do:

Engage with customers to understand their needs and provide exceptional support

Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions

Act as a storyteller, sharing our brand’s values and building strong relationships with clients

Collaborate with international teams and contribute to improving customer satisfaction

What we expect:

Fluency in Czech or Slovak (C1 level) and English (B2 level)

Openness and willingness to understand and meet customer needs

Strong troubleshooting skills and technical attitude

Excellent communication and interpersonal abilities

A positive attitude and passion for delivering outstanding service

Why join us?

You don't have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish

Be part of a global leader in coffee technology

Work in a dynamic and multicultural environment

Grow your skills and develop your career with a passionate team

Enjoy a friendly atmosphere and support your professional journey

If you’re ready to craft stories of satisfaction and be the voice of a brand loved worldwide, we’d love to hear from you!

Apply now and become a key part of our coffee story!