Opis stanowiska

Who we’re looking for

We’re looking for an articulate and confident Video Host who’s as comfortable in front of a camera as they are behind a script. You’ll be the on-screen face of our content — the person who welcomes new users, explains complex ideas in a relatable way, and builds trust from the very first frame. This isn’t about celebrity charisma, it’s about clarity, trust, and a human presence that connects with business audiences. We want someone who treats our camera like it’s a customer.

Key responsibilities

• Host product videos (walkthroughs, explainers, feature deep dives) with clarity, warmth, and authority.

• Write and edit scripts for videos — from cold opens to outro CTAs — always staying true to our tone of voice and clarity-first style.

• Collaborate with product teams to translate product features into engaging stories and structured narratives.

• Participate in creative ideation for campaigns, landing pages, and content formats across YouTube, social, and onboarding.

• Suggest new formats and video concepts tailored to how people learn, decide, and buy software today.

• Stay current with trends in B2B video communication, and actively benchmark against leaders in SaaS, tech, and DTC content.

Requirements

Must-haves:

• Native or native-equivalent English with flawless pronunciation, tone, and grammar — your delivery should sound natural and polished without effort.

• Documented experience as an on-camera presenter (YouTube, broadcast, corporate, or educational).

• Strong scriptwriting skills — you know how to keep things simple without dumbing them down.

• Basic understanding of video production (framing, lighting, teleprompters) and openness to remote filming or hybrid shoots.

• Confidence in live recordings and the ability to improvise within a structured narrative.

• Curiosity about software, customer service, and how businesses grow — you don’t need to be an expert, but you need to want to become one.

Nice-to-haves:

• Experience with B2B SaaS or tech products.

• Background in journalism, acting, education, or content marketing.

• Familiarity with SEO, YouTube analytics, and video performance metrics.

What success looks like

• Our videos feel personal, clear, and aligned with the customer journey.

• Internal teams ask to “have you host this” because you’ve become a trusted voice.

• You increase viewer retention, engagement, and trust, especially in product-critical videos (e.g., onboarding, launches, help).

• You contribute ideas proactively, continually seeking ways to improve our screen appearance.

🎥 Lights, camera, you!

To apply for the Video Host position, record a short video (max. 2 minutes) where you explain why it’s worth using LiveChat in an online store (e-commerce).

Important: The video must be in English. We’re not evaluating editing, sound quality, or equipment – what matters is your personality, communication style, and approach to the topic.

Upload your video to any platform (e.g. YouTube – set as “unlisted”, Loom, Google Drive with access), and paste the link in the application form.

We can’t wait to see your video!

How we work

We’re a hybrid team – remote when it makes sense, onsite when it matters most.

Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.

Our office is open year-round – drop by anytime.