Opis stanowiska

Customer Service Specialist with German Location: WarsawAvailability: ASAPEmployment Type: Full-time

Your responsibilities:

• Efficiently manage customer orders and related documentation

• Maintain and develop strong relationships with clients and the sales team

• Generate and update client statements

• Oversee promotional agreements and ensure proper execution

• Report any variances in sales strategy implementation

• Detect and escalate critical issues in customer service processes

• Promote and uphold the Company’s Principles and Values

Your profile:

• Native or fluent in German (C1) and English (B2)

• Experience in customer service support, ideally in FMCG or retail sector

• Excellent communication skills and ability to work in a cross-cultural, international environment

• Strong organizational skills and attention to detail

• Proficiency in Microsoft Office tools

• Familiarity withSAP will be considered a strong asset

What we offer:

• Opportunity to work in an international and dynamic team

• A responsible position with room for personal and professional growth

• Supportive work environment that promotes company values

• Base salary with bonuses

• Private medical care

• Life insurance

• Multisport card

If you're passionate about delivering excellent customer service and fluent in German and English — we’d love to hear from you!

Check out other interesting jobs on: https://en.antal.pl/candidates