Your responsibilities

• Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a French-English Customer Success Account Manager working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTEC
• Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!
• What You’ll be Doing
• Are you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!
• During a Typical Day, You’ll
• Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
• Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
• Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
• Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
• Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.
• Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.

Our requirements

• What You Bring to the Role
• Excellent verbal and written communication skills in French and English
• 1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling
• Strong understanding of cloud-based solutions and subscription models
• Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media
• Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets
• Ability to analyze customer data and market trends to identify growth opportunities
• Confidence in presenting to and advising C-suite decision makers

What we offer

• Monday - Friday work week (no weekend shifts!)

• Supportive of your professional development, career growth initiatives and opportunities

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values.

• Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.

• Visit https://mybenefits.ttec.com for more information.

• Hundreds of free courses to support your career growth wherever that may take you.