Your responsibilities

• Responsible for timely cash collection for the assigned portfolio of clients calls, emails, dunning letters, etc.
• Forecasting cash, risks, opportunities, past due level
• Building long term relationship with regional Sales, Finance and Customer Service departments
• Reporting collection activities and presenting progress of debt collection
• Helping in resolution of disputes

Our requirements

• Very good English and Swedish (minimum B2 level required, written and oral)
• Great communication and interpersonal skills
• MS Office Excel skills
• Experience in Customer Service, phone contact with customers, complaints solving, and cash collecting would be an asset

What we offer

• Flexible hybrid work model with the offfice located at Przyokopowa 26, Warsaw.

• Full-time employment contract.

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).