Your responsibilities

• What You'll Do:
• Training Content Creation & Localization:
• – Transform process documentation into clear and engaging training materials (e.g., slides, video walkthroughs)
• – Adapt content to regional specifics and compliance requirements
• Live & Recorded Training Delivery:
• – Lead virtual and in-person training sessions across the region
• – Create on-demand modules for scalable, flexible learning
• Onboarding & Learning Facilitation:
• – Design and run onboarding programs for new hires and transitioning teams
• – Organize interactive learning formats: simulations, Q&As, and workshops
• Knowledge Assessment & Reinforcement:
• – Develop quizzes, assessments, and feedback loops
• – Monitor knowledge retention and adjust materials accordingly
• Operational Readiness & Transition Support:
• – Ensure teams are fully trained before go-live of new processes
• – Align training with organizational goals and process updates
• Continuous Improvement & Best Practices:
• – Collect learner feedback and refine training approaches
• – Stay up to date on adult learning techniques and regional training trends

Employer requirements

• What You Bring:
• Training Expertise & Content Development
• – Skilled in creating clear, engaging instructional materials for diverse learners
• Confident Delivery & Facilitation
• – Comfortable leading sessions for varied audiences, both online and in person
• Strong Communication & Soft Skills
• – Ability to explain complex concepts simply and effectively
• – Skilled at encouraging participation and engagement during sessions
• Analytical Approach to Learning
• – Experience in knowledge testing and using insights to improve content
• Process Familiarity & Regional Awareness
• – Understanding of business process transitions and compliance variations across regions
• Tech-Savviness
• – Proficient with training software, e-learning platforms, and virtual meeting tools
• Growth Mindset
• – Open to evolving training approaches and feedback-driven learning
• Your Professional Profile:
• – Fluent in English and Polish (written and spoken)
• – 3–5 years of experience in training delivery, onboarding, or instructional design
• – Proven ability to translate documentation into structured training
• – Experience with both virtual and in-person training formats
• – Experience coordinating training programs or small learning teams is a plus
• – Familiarity with shared service transitions and regional HR/compliance topics is a strong advantage

What employer offers

• As part of our client Gdańsk-based Global Knowledge Centre, you’ll enjoy:
• – Hybrid work model – combine remote flexibility with a modern office in the heart of Gdańsk
• – Private medical care – comprehensive healthcare coverage for your wellbeing
• – Learning & development platforms – access to ongoing education and upskilling opportunities
• – Life insurance package – additional security for you and your loved ones
• – Friendly and inclusive work culture – be part of a team that values collaboration and diversity
• – Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity
• – Client also offer you the opportunity to take advantage of discounts on the purchase or rental of cars
• – If you wear corrective glasses, we have good news for you too – you'll receive an extra reimbursement for purchasing new ones
• – Do you enjoy expanding your knowledge and investing in your personal development? Great! You have the opportunity to receive funding for language courses, training programs, and university studies