Your responsibilities

• You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️
• Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳
• Jump in and save the day when someone’s travel plans hit a bump. 🦸
• Chat or talk with passengers - whatever helps solve their problem fastest.
• Create real connections. We want customers to remember you - the awesome human who helped them out. 😊

Our requirements

• You speak Spanish or French fluently (C1) and your English on B2 level.
• You are positive, patient, and open to whatever the day brings. 🌄
• You listen first, then speak clearly and confidently. 😎
• You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹
• Availability to start from: 18/08/2025. ✈️

What we offer

• After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!

• Work for the largest, well-known Nordic 5-star airline - SAS.

• Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.

• Attractive bonus for recommending your friends to work with us.

• Gain new skills through comprehensive training programs.

• Enjoy rapid advancement and professional growth in a dynamic environment.

• Connect with colleagues from around the world, broadening your cultural horizons.