Your responsibilities

• Develop and execute a strategic vision for PwC Poland’s new Fraud Operations hub, aligning it with the broader goals of PwC’s Managed Service Operations and the PwC Global Network,
• Identify and pursue new business opportunities, working closely with PwC Partners and the business development team,
• Cultivate and maintain strong relationships with key stakeholders within the financial services industry – bringing insights and innovation to PwC’s Fraud Managed Services,
• Build and lead a high-performing team of fraud specialists and analysts,
• Oversee the design and implementation of comprehensive fraud detection, prevention and management frameworks delivered to PwC clients,
• Represent PwC Poland at industry events, conferences, and forums to enhance the firm's visibility and reputation in fraud management,
• Maintain a perspective on the latest industry trends, regulatory changes, and emerging threats to proactively address potential risks and enhance business opportunities for PwC.

Our requirements

• Bachelor’s or Master’s degree in Finance, Business, Law, or a related field. An MBA or relevant professional certification (e.g., CFE, CAMS) is preferred,
• At least 10 years of successful management of large-scale projects and initiatives in the fraud management industry, or a proven track record of long-term leadership in a similar role (for example, leading departments or projects with 50+ FTE),
• A proven track record of experience in relation to business development/sales,
• Excellent interpersonal, communication, and negotiation skills, with the ability to influence and inspire teams and clients,
• Fluency in English is required; proficiency in Polish or other languages is a plus.

Optional

• Knowlege of the design, integration and optimization of real-time fraud monitoring systems across various channels, such as online banking and mobile platforms,
• A track record of effective collaboration with law enforcement agencies, industry consortiums, and other stakeholders to address and combat fraud activities,
• Experience recovering funds through collaboration with banks, law enforcement agencies, and collaboration with payment processors like Mastercard and Visa.

What we offer

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,

• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,

• Wide medical and well-being program - a medical care package (incl. dental care, freedom of treatment, physiotherapy), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,

• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,

• 3 paid hours for volunteering per month,

• Additional paid Birthday Day off,

• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.