Your responsibilities

• Establish and maintain excellent relationship with Platinum Clients by ensuring high level of service delivery
• Support development of services and processes to address Clients’ needs and proposing ideas for service improvements
• Take part in/coordinate various initiatives by being an intermediary between Clients and different internal stakeholders (Operations, IT, Compliance, Treasury etc.)
• Cooperate closely with internal Teams across all Allfunds' locations
• Participate in various meetings, workshops with Clients (incl. operational reviews/issues resolutions/Due Diligence, training sessions etc.)

Our requirements

• Minimum 5 years of relevant experience in Financial Institutions (experience in Fund Industry is an asset)
• Client-focus mindset & experience in client communication (at least 2 years)
• Knowledge of MS Office on basic level
• Excellent communication and good interpersonal and presentation skills
• Ability to co-operate and influence others without having a direct reporting line
• Ability to build strong and sustainable relationships with stakeholders
• Analytical thinking and attention to details
• Self-motivation, willingness to learn, passion for development in Client service area
• Fluent English

Optional

• Additional language (Spanish, German, French, Italian)
• Knowledge of Allfunds systems and data related to operational activities
• Project-related experience
• Experience in Fund Industry

What we offer

• A competitive pay and attractive benefits package

• On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally

• Wide variety of projects and tasks, ambitious goals, and independence in achieving them

• Flexible working conditions

• Modern office in a convenient location