Your responsibilities

• Responsible for all aspects of the collections process to ensure timely and effective recovery of outstanding receivables and credit extensions for a specific portfolio of customers.
• Identify accounts which may present a business credit risk or may require a credit hold.
• Communicate with global customers to resolve payment issues and disputes professionally and efficiently via email and calls.
• Accurately enter and maintain collections data and customer specific data.
• Ensure all collections activities adhere to company policies, industry regulations, and legal requirements.
• Assist in preparing regular reports on collections performance for management review.
• Work closely with other departments, such as finance, sales, and customer service, to resolve issues and improve overall customer satisfaction.

Our requirements

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Experience: Minimum of 2 years of experience in collections or accounts receivable
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Language: Proficiency in English; additional languages are a plus.

Optional

• NCR Voyix is seeking a motivated and detail-oriented Collections Analyst to join our Collections team in Warsaw, Poland reporting into the Collections Manager. The successful candidate will support the credit/collections process, ensuring timely recovery of outstanding receivables and credit processes while maintaining strong relationships with our global customers. This role is ideal for someone looking to start their career in finance and collections within a dynamic and global environment.

What we offer

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and inclusive work environment.

• The chance to work with a global team and gain valuable experience in the financial operations field.