Your responsibilities

• Answering all customer enquiries professionally
• Making sure accurate fares and times are quoted that best meet customer needs
• Maintaining company's customer service standards at all times and present a professional and favorable image of company
• Maximizing direct sales on an individual and team basis
• Providing administrative support, completing paperwork accurately
• Identifying and exploit new direct revenue opportunities
• Handling refunds within corporate guidelines
• Contributing towards audit compliance by adhering to all internal audit requirements
• Supporting and promote tactical campaigns & third party campaigns, created by marketing
• Ensuring smooth communication and cooperation within the team

Employer requirements

• Proficiency in written and spoken German (min. B2/C1)
• Fluency in English (min. B2)
• Excellent communication skills
• A logical thinker with attention to detail and the ability to problem solve
• Resilience and positive attitude
• Williness to work on shifts and ability to work under pressure

What employer offers

• Private life insurance

• Private medical care (Luxmed)

• Travel insurance

• MyBenefit system

• City card

• Multisport card

• Employee Assistance Programme

• Discounted airlines tickets