Your responsibilities

• Prepare SFE performance analytics to optimize field team efficiency.
• Serve as the administrator for Veeva CRM, providing support and guidance for field teams.
• Implement segmentation and targeting approaches to enhance customer engagement strategies.
• Contribute to call planning, territory alignment, and MBO calculation processes.
• Collaborate with Global Business Services counterparts to ensure high-quality, timely support for affiliates.
• Prepare country and therapeutic area performance analytics to inform strategic decisions.
• Support planning and forecasting efforts for patients, in-market units, and market shares.
• Integrate multiple data sources to provide objective analyses and actionable recommendations.
• Partner with global CMI teams to adopt centralized processes and tools for data-driven decision-making.
• Assist with operational projects focused on implementing best practices, processes, and tools within the CE&O space.

Our requirements

• Master’s degree in Business, Science, or a related field.
• Fluent in English, with an additional European language being a plus.
• Minimum 1-2 years of experience in the pharmaceutical or biotechnology industry.
• Deep understanding of Customer & Market Insights and the ability to drive insight-to-action strategies.
• High-level analytical and problem-solving skills, with a strategic and innovative mindset.
• Proven ability to work collaboratively in a team environment while maintaining ethics and integrity.
• Strong communication skills and personal presence, with the ability to influence and engage stakeholders effectively.
• Availability to work in a hybrid model (50% onsite at our Warsaw office / 50% remote)

Optional

• Experience with Veeva CRM and Veeva Align systems.
• Familiarity with omnichannel strategies and segmentation approaches.
• Proficiency in forecasting models and analytics for patient and market performance.