Your responsibilities

• Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.
• At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.
• Learn more about Kemira at www.kemira.com/careers.
• We are now looking for a Coordinator, Customer Order Management with German to join our Customer Operations Department – Packaging and Hygiene Solutions, supporting the DACH market. The Packaging and Hygiene Solutions business unit focuses on, among others, the growing renewable solutions market, particularly packaging, where Kemira’s renewable product offering supports customers on their sustainability journey.
• Kemira’s Business Service Center in Gdansk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership.
• This is a fixed-term position, 2 years contract duration.
• In this role you will be responsible for:
• \* managing Order-to-Cash process through order fulfillment and billing
• \* correct data entering per each order to ensure correct deliveries and invoices
• \* registering and resolving transportation complaints
• \* contacting customers via different communication channels regarding their order, order confirmation, shipment details
• \* cooperating with logistics department

Our requirements

• position requires fluent German and English
• SAP knowledge would be an asset
• good practical knowledge of MS Office tools
• very good communication and interpersonal skills

What we offer

• stable job in international organization

• possibility to grow within company’s structures

• private health care, employees’ benefits

• high company standards and culture

• friendly, international atmosphere