About the project

• Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / SPM / CSM modules.

Your responsibilities

• Monitoring and improving the quality of GI infrastructure and foundation data within ServiceNow
• Managing and maintaining ServiceNow data assets, documentation, dashboards, and related materials
• Ensuring compliance with data governance processes and standards across systems and teams
• Leading data quality initiatives for ServiceNow and LeanIX repositories, including CMDB and ITOM modules
• Providing insights through data analysis and visualizations to support strategic decision-making
• Collaborating with internal/external stakeholders and managing technical escalations, ensuring system integrity

Our requirements

• Hands-on experience with ServiceNow, especially Foundation Data and IT Operations Management (Discovery, CMDB, Service Mapping, Event Management)
• Understanding of data modelling, visualization, and performance analytics tools
• Familiarity with IT infrastructure and architecture (on-prem, cloud, network, security)
• Knowledge of CSDM, ITSM best practices, configuration management, and MDM
• Strong communication and stakeholder management skills, including cross-functional collaboration
• Academic or practical background in IT and fluent English knowledge
• Fluent Polish required
• Residing in Poland required

Technologies we use

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market

• We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022

• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more

• Comfortable workplace – class A offices or remote work

• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application

• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers

• Investment in your growth – meetups, webinars, training platform and technology blog – you choose

• Fantastic atmosphere created by all Sii Power People