Your responsibilities

• Deliver of the highest levels of the Customer experience where customer centricity is the key focus.
• Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching Awareness & Up Education, support for S&M initiatives and Country/ Regional goals).
• Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Distributor.
• Adherence to Service/ Business Targets: key to the success of the position.
• Maintenance a Member records.
• Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained.

Our requirements

• An outgoing and positive attitude.
• A strong desire to making a positive contribution to the team, internal customers and Distributors.
• High ability to coach, educate & positively influence Distributors.
• Fast learning with experience in change management.
• Self-motivation and great organizational skills.
• Outstanding verbal and written communication skills.
• Excellent interpersonal skills.
• Min. B2/C1 in German.
• Very good command of English (min. B2).
• PC literacy is essential.
• Ability to work independently and as part of a team.
• No experience needed.

Optional

• Any additional European language.

What we offer

• Luxmed VIP package sponsored by the company.

• Mybenefit System (Kafeteria or Multisport Card)

• Life and Health Insurance.

• Extra hours off - wellness hours 15h per year.

• Hybrid work - 3 days in the office / 2 days from home.

• Annual bonus + Easter, Christmas & Vacation bonuses.

• Personal development opportunities and access to online training environments like free access to the LinkedIn Learning platform.

• Unlimited access to company products in the kitchen.

• Free parking slots - first come first served via company application.

• Family and entertainment events like Santa Claus and Children's Day.

• Possibility to shape our company through CI activities & programs.