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Customer Care Agent with Dutch

EDENRED FINANCE sp. z o.o.

Warszawa, Śródmieście
9 000–10 000 zł brutto / mies.
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Your responsibilities

  • Be responsible for a defined group of customers
  • Communicate with customers (solving issues, responding to requests, requesting documents)
  • Communicate with 3rd parties if needed (partners, etc.)
  • Handle incoming e-mails, calls (directed to the Customer Support team address)
  • Manage ticketing system
  • Entry data to internal system

Our requirements

  • Excellent Polish, English and Dutch languages skills
  • Higher education
  • Experience in a similar role
  • Intermediate Microsoft Office knowledge
  • Ability to meet deadlines in a fast-paced quickly changing environment

What we offer

  • Salary range: 9000 -10 000 PLN gross and quarterly bonus

  • Training budget. Your development is essential – have an opportunity to choose what to learn

  • Get fun. We encourage our teams to connect and celebrate their success

  • Flexibility. Choose your working hours and the place which suits you the best. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!

  • Workation. Work anywhere up to one month per year

  • Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company

  • Common perks. Great office location, unlimited coffee, fresh fruits, lunch card, volunteering activities – we all do that

Wyświetlenia: 7
Opublikowana9 dni temu
Wygasaza 1 dzień
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