Your responsibilities

• Supervise and direct leadership of QA team (up to 8 FTE) activity, ensuring standards are met (Quality Assurance).
• Be escalation point for programme issues and concerns.
• Support the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers.
• Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.
• Manage of testing activity/resources across a portfolio of projects/initiatives.
• Proactive and reactive resource management - ensuring specialists are identified and are able to support testing activities.
• Identify of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate.
• Ensure effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live.

Our requirements

• Excellent knowledge of the testing process, digital channels, and customer expectations.
• Past working experience in a relevant QA roles, i.e. Business QA Lead / Manager with a good understanding of project methodology, frameworks and best practice.
• Knowledge of the Agile development methodology and experience of working using these techniques as well as working knowledge of test tools such as Jira and Confluence.
• ISTQB qualification.
• Excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
• Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed.
• Highly developed communication skills, both written and verbal, to explain complex or technical issues as well as high levels of resilience and self-motivation and strong analytical ability and experience - excellent attention to detail and the ability to see things through to completion.
• The ability to quickly understand customer and operational considerations, e.g. risk and people leadership experience - motivating and inspiring others to excel, strong performance management and team development skills.

What we offer

• Competitive salary.

• Annual performance-based bonus.

• Additional bonuses for recognition awards.

• Multisport card.

• Private medical care.

• Life insurance.

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events.

• CSR initiatives.

• Nursery discounts.

• Financial support with trainings and education.

• Social fund.

• Flexible working hours.

• Free parking.