Your responsibilities

• Are you ready to dive into the heart of a rapidly scaling global tech company?
• Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and
• challenges. If you prefer a stable environment, with clear processes and structures then, we've
• got to be honest, you won't always find that here. However, if you enjoy inventively solving
• problems with others, helping create clarity when things get confusing, and prioritising your own
• path within ambiguity, then the chances are that you'll love the opportunities available to grow
• your career at Booksy.
• We're looking for an Operations Manager to be a core part of our go-to-market (GTM) team. In
• this role, you won't just support the business; you'll be instrumental in shaping our GTM strategy
• and operational efficiency in Poland. You'll drive key initiatives, ensure our processes are smooth
• and our data is accurate, and directly contribute to the success of our sales, marketing, and
• customer success teams. Your responsibilities will include:
• ● Go-to-Market Strategy and Execution: Drive the execution of sales planning activities
• and collaborate with sales, marketing, and customer success teams to launch new offers
• and campaigns.
• ● Operational Efficiency: Identify and resolve bottlenecks in GTM programs, suggesting
• and implementing improvements to optimize workflows and drive efficiency.
• ● Data and Reporting: Maintain data accuracy and prepare vital reports on sales
• performance and other key metrics.
• ● Process Management: Assist in managing our operating cadence and ensure day-to-day
• operational tasks are executed effectively.
• ● Cross-Functional Collaboration: Serve as a critical link between various teams, ensuring
• seamless communication and alignment on GTM initiatives.

Our requirements

• 5+ years of experience, ideally within high-growth start-up/scale-up environments, with an interest in Sales or Operations area.
• Prior experience cooperating with Sales, Operations or/and Marketing teams in a B2B environment.
• Proven track of records in project management and coordination of process improvement initiatives.
• Strong Excel/Google Sheets skills for data analysis and reporting.
• Excellent communication skills for effective cross-team collaboration and clear process documentation.
• Analytical mindset and curiosity to solve problems and suggest improvements.
• Strong problem-solving, decision-making, and crisis management skills.
• Fluent Polish and English (C1) for effective communication, documentation, and presentations.

Optional

• Proficiency with CRM platforms (Salesforce, HubSpot, or similar).
• A proactive attitude, eagerness to learn, and openness to feedback.

What we offer

• Private medical care through Allianz Health (company-subsidized, with various packages to choose from)

• Multisport card (multiple options available)

• Access to wellbeing tools (Worksmile).

• Our other benefits will vary due to your location, please ask your talent partner for more detail.

• This is a hybrid position with 1 day per week in the Warsaw office.