About the project

• An employment contract for substitution.
• A hybrid work model requires at least one day a week in the office (Warsaw).

Your responsibilities

• You will be working in the technology department and be responsible for creating state of the art user experience for our products and services
• You will work closely with UX Designers, Data Analysts and Product Managers
• You will provide user insights, trends and inspirations at every step of product development
• You will carry out qualitative and quantitative research projects to identify user problems, needs and habits
• You will create, monitor and report UX metrics
• You will create reports, customer journeys and research findings summaries to help stakeholders incorporate user insights into product development
• Together with UX Designers, you will create product development and strategic recommendations

Our requirements

• Have 3+ years of experience in user research
• Demonstrate professional mastery in quantitative and qualitative research methods
• Demonstrate a mixed-methods approach and use various sources of data to support research findings and to look at a research problem from multiple perspectives
• Are able to choose the right research method and sample depending on the research challenge and the step of the design process
• Know how to analyze qualitative and quantitative data, draw conclusions and propose actionable recommendations
• Know how to create and analyze UX metrics
• Plan and execute complex research projects independently, from the beginning (recruitment) till the end (reporting, presenting to multiple internal tech and business stakeholders)
• Are great storytellers - make the stakeholders empathize with our various user groups
• Create research roadmaps independently
• Respect research economics (agile research)
• Communicate well in English, both speaking and writing (at least B2)
• Communicate well in Polish, both speaking and writing (at least C1)

Optional

• Degree in a related field (e.g. psychology, cognitive science, sociology) or completed User Experience courses
• Experience in e-commerce or logistics

Technologies we use

What we offer

• A hybrid work model that you will agree on with your leader and the team. We have well-located office (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

• Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

• English classes that we pay for related to the specific nature of your job

• 16" or 14" MacBook Pro or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need

• A high degree of autonomy in terms of organizing your work; we encourage you to develop continuously and try out new things

• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

• If you want to learn more, check it out