Your responsibilities

• Technical support for assets and equipment located in CK stores
• Further troubleshooting and advice to the reported technical/functional issues (including Nuvolo issues) transferred from 1st line support
• Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA for created WO)
• Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions
• Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
• Costs approvals and contacts with Finance Teams and Vendors to solved payments related problems

Our requirements

• Fluent Danish language skills
• Very good English and other foreign language is an advantage
• Quick learner, ambitious and well organized/structured
• University degree or equivalent working experience (technical university degree preferred)
• Higher education in mechanic, electric or similar (technical university degree preferred)
• Experience in technical support as advantage
• Ability to understand customer demands and come up with solutions to their problems
• High service orientation
• Good teamwork skills

What we offer

• Contract of employment

• Annual bonus

• Private medical care

• Cafeteria Platform/Multisport

• Language lessons subsidized by the company

• Group insurance

• Attractive discounts for products and services at our stations

• Employee stock purchase plan

• Employee Assistance Program (Lyra)

• Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

• Friendly work atmosphere

• Integration events

• Trainings

• Possibility to develop skill in a wide international environment