Your responsibilities

• Design and implement new services, solutions and offer dedicated for eCommerce & Retails
• Own, develop and manage P&L growth within the veritcal
• Develop international business and sales focused on eCommerce & retail vertical
• Generate new business opportunities through active acquisition of leads and identification of client needs
• Own, develop and manage pipeline within the vertical
• Understand and manage customer needs, provide advice and design solutions combining technology, vertical & BPO & CX know-how and delivery expertise
• Supervise formal, financial and legal aspects of cooperation with clients
• Deep know-how supporting company growth in the eCommerce & Retail - advanced industry expertise
• Report results regularly, both qualitatively and quantitatively
• Stay up to date on vertical know-how, trends and best practices, share knowledge within the company
• Coordinate implementation of new projects and manages proper business development
• Represent company at sales meetings and business conferences worldwide

Our requirements

• 3-years+ work experience in a manager position in e-commerce business with international coverage: vertical e-commerce, consumer goods or marketplace - inhouse CX or operational structures, specialized business services provider, start-ups
• Fluency in oral and written English (C1/C2)
• Deep sector know-how, understanding of the business specific and effective operational processes design and execution
• Degree qualified
• Fluency in MS Office
• Ability to establish and maintain long-term and partnership business relationships
• Pro-active, results-oriented, quality-oriented
• Maturity and high business awareness
• High level of autonomy and self-discipline

Optional

• Knowledge of other language at C1/C2 level is nice to have

What we offer

• A challenging full-time job with great potential for you to grow and develop your career

• Independence in the implementation of entrusted tasks, real impact on the company policy and standards

• B2B or labour employment with competitive base salary as well as additional benefits and bonuses (quarterly and annually) and provisions based on sales results

• Flexible working hours (Monday to Friday with base nine-to-five)

• A comprehensive onboarding and development program with tailored trainings and workshops

• Attractive benefits package including co-financing of MultiSport card, private medical care (Compensa), and life insurance (UNUM)

• Free foreign language lessons and support for external courses

• Comfortable working conditions in our modern office in Warsaw and full equipment required for the job

• Supportive, international work environment in a fast-growing organization