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Portuguese Speaking Customer Support Specialist

XTB S.A.

Warszawa, Wola
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • providing excellent customer service (supporting Portuguese clients)
  • building up positive relationships with customers
  • resolving issues in a timely manner and ensure high levels of customer satisfaction
  • providing explanations in relation to customer complaints (both written and by phone)
  • monitoring of the situation on financial markets
  • working with the CRM system (verification and completing clients data)
  • cooperating with external XTB branches and internal departments

Our requirements

  • Portuguese language - native or proficiency level required
  • responsibility and ability to multitask, prioritize and close tasks quickly
  • strong communication, interpersonal and negotiation skills
  • responsibility and ability to multitask, prioritize and close tasks quickly
  • good knowledge of MS Office

Optional

  • previous experience in a customer service role
  • knowledge of financial markets and XTB’s core business

What we offer

  • full-time employment agreement

  • great learning opportunity in cooperation with multinational units of the company

  • work in an internationally known company with a well-recognized brand

  • all the required tools and training required to be successful

  • possibility of developing inside the company’s structurers

Wyświetlenia: 9
Opublikowana4 dni temu
Wygasaza 3 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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