About the project

• Our client is a leading European agency responsible for supporting EU and Schengen countries in managing external borders, combating cross-border crime, and coordinating large-scale border control operations. With a highly trained uniformed corps deployed across land, sea, and air borders, they work closely with national and international partners to ensure security, conduct search and rescue operations, and gather intelligence on criminal networks. Operating both within and outside the EU, the agency leverages advanced monitoring systems and expertise to respond rapidly to evolving challenges. As part of its ongoing digital transformation, it is modernising operational reporting and workforce management to enhance efficiency, security, and real-time decision-making.
• As a Business Analyst, you will play a central role in bridging business needs with technical solutions. You’ll work closely with business experts, product owners, and technical teams to model, analyse, and improve value streams and business processes. Your work will ensure that systems and processes are designed for efficiency, scalability, and measurable results. This role involves both strategic thinking and hands-on execution, making it ideal for someone who thrives on solving complex challenges.
• Key takeaways:
• Tools and skills: BPMN, UML (capability, activity, state diagrams, data models), Sparx Enterprise Architect, Aris Architect, business process analysis, performance monitoring.
• B2B Contract: €293–€368 per day on B2B contract (12 months, renewable)

Your responsibilities

• Model and document value chains, business processes, roles, capabilities, and data.
• Identify opportunities for process improvements to enhance service, reduce costs, or increase revenue.
• Support the definition of transition roadmaps for business architectures.
• Design, validate, and test business processes to achieve excellence.
• Elicit, analyse, and document business needs, requirements, and user stories.
• Maintain and track requirements throughout the system lifecycle.
• Translate business, user, and technical needs into clear specifications.
• Support business experts and product owners in defining requirements.
• Organise and lead workshops, interviews, and market research.
• Coach stakeholders on new processes and ensure change readiness.
• Communicate project objectives, business cases, and requirements to stakeholders.
• Contribute to system design, testing, quality assurance, and change management.

Our requirements

• Minimum 8 years of IT-related professional experience.
• Strong expertise in business process modelling using BPMN and UML.
• Proficient with tools like Sparx Enterprise Architect or Aris Architect.
• Experience in projects focused on value stream mapping, process improvement, or ICT solution deployment for content production or hierarchical reporting.
• Skilled in workshop facilitation, structured/unstructured interviews, and questionnaire design.
• Experience conducting market research and feasibility studies.
• Excellent analytical and communication skills.
• Strong problem-solving abilities.
• Ability to create and maintain clear, effective documentation.
• English at C1 level.
• Higher education degree (mandatory).

Technologies we use