Your responsibilities

• Conduction of Knowledge Transfer related activities for on-going transitions
• Request Due Diligence information from Transition Manager and plan discovery with TM
• Team leading of Knowledge Gatherers in transition/projects
• Close co-operation with current service provider, the Customer and Delivery teams
• Clear definition of KT planning with assigned responsibilities and accountabilities
• Adequate analysis and detailed preparation of all KT artefacts
• Send regular status reports
• Organization of quality stage gates and UAT sessions
• Participation/supervision of KT sessions - reports review, ticket data analysis, procedures review, knowledge base/documentation review

Our requirements

• Service Desk background
• Experience in Project Management Tools like MS Projects and MS Office would be an advantage
• Knowledge of project management methodologies/best practices would be an advantage
• Strong organizational skills required; including good time management skills
• Team leading of Knowledge Gatherers in transition/projects
• Excellent English and German communications skills (both written and oral)
• Ability and comfort interacting with all levels of management, business leaders and technology stakeholders
• Team player with a positive attitude

What we offer

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!

• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.