Your responsibilities

• Communicates effectively by e-mail, phone and in person with internal stakeholders, external customers, and other departments daily about various aspects of customer quality.
• Complete and review finished products specifications for McCormick brands, Industrial, Quick Service Restaurants, Private Label and Retails customers.
• Create and manage raw material, semi-finished, finished products and packaging microbiological, sensory, chemical, and physical inspection plans for McCormick manufacturing plants in Canada and USA.
• Approval of the workflows in Lotus Notes related with the new products, raw materials and changes in existing formulas.
• Manages medium size Projects and Customer accounts.
• Act as a primary point of contact in relation to technical/quality assurance related queries for external customers as per account.

Our requirements

• Experience in Food Industry or similar area (e.g. Quality Assurance, Technical, R&D, Customer Service).
• Knowledge of quality systems preferable e.g. ISO, BRC, IFS.
• Good analytical skills.
• English Fluent. Knowledge of other languages would be a plus.
• Able to prioritize and manage time effectively, with high sense of urgency.
• Knowledge of Food Safety Quality Systems/Food Certification Standards (Halal/Kosher/Organic) will be an advantage.
• Understands specific food safety management issues, possesses sufficient understanding on product composition.