Your responsibilities

• Setting up MIDs for online terminals;
• Making updates in Fenige’s Admin Panel based on signed agreements and annexes;
• Creating and managing tickets for the IT team;
• Providing ongoing support and maintenance for MIDs;
• Assisting Implementation Managers with their day-to-day tasks;
• Communicating with clients via chat and email to resolve their issues;
• Working closely with other departments such as AML, Risk, and Accounting to ensure smooth processes.

Our requirements

• Highly motivated to deliver great results quickly and with attention to quality;
• Comfortable working under pressure and meeting tight deadlines, even with demanding clients;
• Fluent in both Polish and English (C-level); Russian is a strong plus;
• Solid knowledge of MS Office;
• Strong communication skills and a team-oriented mindset;
• Excellent organizational and planning skills.

Technologies we use

What we offer

• Friendly, startup's atmosphere;

• Opportunity to gain experience in a rapidly growing fintech company;

• A lot of independence and an opportunity to implement your ideas;

• Support of our managers – we give a great deal of autonomy in your actions, but do not leave without help – we work as a team;

• Trainings, development opportunities;

• Private medical care;

• Access to MyBenefit platform (e.g. Multisport card);

• Integration events;

• Possibility to join group insurance on attractive terms;

• Healthy snacks;

• Massages in the office;

• Christmas gifts;

• Employee referral program.