Your responsibilities

• Performing all aspects of collections for European customers portfolio, including:
• Resolving customer’s financial queries, including quantity, price, quality, etc; addressing with proper resolution owners and coordinating resolution
• Managing overdue payments through Collection tool and Radius
• Contacting customers via phone, email, etc.
• Preparing and dispatching dunning letters/statements
• Posting and allocating payments received from customers in an accurate and timely manner
• Preparing required OTC reports on time, including AR review, forecast, and other required reports and analysis
• Ensuring Key Metrics are met, and service is delivered to internal customers/site Functions
• Communicating and cooperating with other departments
• Participation in Collection conference calls
• Providing required information and documentation for external and internal auditors
• Performing other OTC tasks as required

Our requirements

• Fluent in English
• Excel skills for data analysis and reporting
• Strong problem-solving and analytical abilities
• Ability to meet strict deadlines while maintaining high-quality work
• Attention to detail
• Positive and friendly attitude with a collaborative spirit

Optional

• Experience in Finance/AR roles

What we offer

• Attractive salary reflecting skills, competencies and potential

• Corporate culture based on integrity, respect, accountability and excellence

• Comprehensive training with numerous learning and development opportunities

• Private Medical Services in LuxMed with preferential rates for additional family members

• Life insurance in Uniqua, with preferential rates for additional family members

• Holiday pay bonus

• MultiSport Card and MyBenefit platform

• Hybrid working model

• Home office allowance