Your responsibilities

• Managing requisition activity through the use of VMS technology. Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
• Managing and coordinating client and supplier community interactions within assigned market area or skill set. Providing program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure comprehension and compliance.
• Communicating program procedural changes and updates to local Pontoon MSP suppliers and client users while providingall procedural updates in a timely manner.
• Helping the Operations Manager of Pontoon MSP (Pontoon Managed Service Program) ensure financial goals and objectives are met or exceeded as well as full compliance on all Pontoon policies and procedures.
• Building relationships with the Operations Manager of Pontoon MSP and their areas of remit; establishing a proactive, positive working relationship with client end users through regular phone and in-person contact.
• Performing site visits and promoting communication with the client end users within assigned market area or skill set.

Employer requirements

• We want to set you up for success! To help us do that, here is what we are looking for from you:
• Excellent communication skills, both verbally and in writing, both in one-on-one and in group presentation situations.
• Bachelor’s degree and three (3) to five (5) years of supervisory experience in the service provider industry
• Proven track record measured by customer service levels, increased responsibilities and working relationships with colleagues and management.
• Able to build relationships with the Operations Manager of Pontoon MSP and establish a proactive, positive working relationship with client end users through regular phone and in-person contact.
• Fluent Dutch and English