Your responsibilities

• Managing the end-to-end onboarding process for new ADM vendors and customers, ensuring smooth, efficient, and compliant integration into ADM systems,
• Gathering, reviewing and verifying documentation from ADM vendors and customers,
• Acting as the first point of contact in the onboarding process for ADM vendors and customers, as well as internal stakeholders,
• Contacting vendors for bank details confirmations,
• Working with Master Data Management employees and other departments (e.g., sales, logistics, credit team) to ensure a seamless onboarding process and clean input for their processes,
• Ensuring daily operations are carried out according to internal policies, set targets and deadlines,
• Monitoring internal and external customers’ feedback and sharing insights to improve services,
• Implementing improvements within the scope of onboarding processes.

Our requirements

• Previous experience in customer service, administration, and an international environment (working in Shared Service would be an advantage),
• Excellent communication and interpersonal skills,
• Good command of English and Romanian – written and oral (additional foreign languages like German and French would be an advantage),
• Graduate of philological, administrative, public relations, psychological, or marketing studies,
• Strong problem-solving abilities,
• Ability to work independently and meet tight deadlines,
• Ability to multitask and stay organized in a fast-paced environment

What we offer

• Competitive salary & benefits including private medical care and Multisport,

• Permanent contract in an international company for the 13th time awarded as one of the best employers by the magazine Fortune,

• A great opportunity to grow and develop in a team of professionals,

• Stable work and career opportunities in different areas and locations of the market-leading company,

• Work in a great location in an A-class work office,

• ADM is an „ACCA approved employer” (Platinum Level).