Your responsibilities

• Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts.
• Coordinate and follow up on client meetings and deliverables.
• Exhibit a sound understanding of BBH products and services.
• Work closely with internal clients in Operations and Treasury and Markets to ensure timely resolution of client inquiries and improvement of service levels.
• Serve as a key point of contact for external clients regarding daily servicing inquiries.
• Develop key internal relationships to proactively aid in the resolution of client issues.

Our requirements

• Education level and/or experience:
• BS/BA degree and/or equivalent work experience.
• Minimum of 3 to 4 years of Custody or other industry experience.
• Prior experience working in a client servicing focused work environment.
• Knowledge and skills:
• Working knowledge of corporate actions, equity, fixed income, and derivative investments preferred.
• Ability to prioritize and quickly resolve client needs.
• Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment.
• Ability to communicate effectively with both verbal and written skills.
• Technical proficiency in internal and/or web-based systems a plus

What we offer

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

• Contracts for an indefinite period, from day one

• Private medical care

• Life Insurance

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support

• Wellbeing Program

• Online Social Fund benefit platform

• Social, sport and integration events

• Onboarding Program for new hires