Your responsibilities

• Provide exceptional customer support for the German market
• Investigate and resolve customer issues by reviewing past interactions and utilizing internal tools.
• Finding solutions and providing first-class service
• Building relationships and positive experiences

Our requirements

• Fluency in German (C1)
• Strong analytical and problem-solving abilities.
• Patience, empathy, and emotional resilience.
• Availability for full-time hybrid or on-site work in Szczecin.

What we offer

• Employment based on a labor contract.

• Engaging training programs to support your professional development.

• Comprehensive benefits package: private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fresh fruit on Wednesdays, and occasional Pizza Days.

• Talent Development Program with transparent career pathways and promotion opportunities.

• CNX Academy featuring a mentoring program.

• CNX University providing unlimited online training resources.

• Employee Referral Program with bonuses for recommending friends (up to 4000 PLN).

• An amazing work culture that celebrates our diverse backgrounds and offers plenty of integration events on-site.

• A sign-on bonus of 4000 PLN awaits!