Your responsibilities

• Transaction Processing:
• Review of Fee Variance Reports.
• Process Billing Exceptions.
• Process manual invoices.
• Process Fee Rebates.
• Manual Fee Calculations.
• Tracking and outreach for delinquent accounts.
• Process Fee Payments.
• Account Setups.
• Fee Reporting.
• Client Service:
• Address client inquiries and process client requests timely.
• Resolve problems related to a client account or maintenance (i.e. changes to fee agreement, one-time adjustments, etc).
• Escalate client issues/problems to management if not resolved timely.
• Process/Productivity Improvement:
• Gain efficiencies to improve individual productivity.
• Gain an understanding of the big picture – how specific function impacts the firm.
• Contribute to Division or Firm process improvement activities.
• Assist team members with day to day activities when needed/ providing backup.
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.

Our requirements

• BS/BA degree or equivalent work experience.
• 2 to 3 years of industry experience.
• Demonstrated PC skills.
• Ability to identify, escalate and resolve problems/issues.
• Ability to communicate professionally through effective verbal and written skills.
• Demonstrates efficient time management skills.
• Demonstrates organizational skills and an attention to detail.
• Ability to multi-task.
• Ability to work in a team environment.
• Ability to meet deadlines and work under pressure.
• Proactive self starter who is goal oriented.
• Knowledge of Microsoft Excel, AddVantage (accounting system) and Charles River / IBOR (trading platform) a plus.

What we offer

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance.

• Contracts for an indefinite period, from day one.

• Private medical care.

• Life Insurance.

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support.

• Wellbeing Program.