About the project

• stanowiska Business Analyst
• Location: Kraków (preferred) or Warsaw
• Work Mode: Hybrid – 6 days per month onsite
• Contract Type: B2B
• Are you ready to make a real impact by supporting large-scale transformation initiatives in a global environment? We are looking for an experienced Business Analyst to join our team and help shape business and technology solutions with a focus on process improvement, change management, and cybersecurity.

Your responsibilities

• Gather, analyze, and document business requirements and translate them into functional and technical specifications.
• Analyze business processes and customer journeys, identify areas for improvement, and support implementation efforts.
• Collaborate with the Product Owner in managing the product backlog, creating epics, and writing user stories.
• Participate in SDLC-related projects to improve testing practices, change automation, and compliance with security controls.
• Deliver training sessions to teams on compliance processes, testing standards, and evidence documentation.
• Prepare regular reports and insights for stakeholders at all levels, from delivery teams to executive boards (Cyber ExCo, Risk Boards).
• Support change management activities including communication, training, and implementation readiness.
• Work with DevOps tools (e.g., Jenkins, Ansible) and Agile frameworks (Scrum, Kanban, SAFe, Disciplined Agile).

Employer requirements

• Minimum 3–5 years of experience as a Business Analyst in complex, international environments.
• Solid understanding of IT project lifecycle (SDLC), change control, and testing processes.
• Experience with business process modeling, documentation, and continuous improvement initiatives.
• Proficiency in Excel (pivot tables, Power Query), JIRA, and Confluence.
• Strong stakeholder management and communication skills.
• Fluent English (minimum B2/C1) – written and spoken.
• Proactive, independent, and adaptable to a dynamic project environment.

Optional

• Experience in regulated industries (e.g., banking, finance, insurance).
• Knowledge of DevOps tools and practices.
• Certifications in Business Analysis (IIBA, PMI-PBA), Agile (Scrum, SAFe), or ITIL/DevOps.

Technologies we use