Your responsibilities

• Key Responsibilities
• Provide expert-level (3rd level) support and problem resolution for end-users and internal IT teams and collaborate in international IT projects.
• Ensure system compliance and baseline security with policies and best practices.
• Administer and manage Microsoft 365 environment (Exchange Online, Entra, SharePoint, Teams, Intune, etc.).
• Configure and maintain the networking environment (switches, firewalls).
• Monitor systems and services ensure high availability and performance.
• Collaborate with other IT teams to identify, troubleshoot, and resolve complex infrastructure issues.
• Support internal users in a professional service with a focus on responsiveness and technical accuracy.
• Maintain and update technical documentation.

Our requirements

• We are seeking a skilled and proactive IT Administrator / 3rd Line Support Specialist to join our IT team. This role is vital for maintaining a secure, efficient, and scalable IT environment in a fast-paced professional services setting with exposure to IT outsourcing models. The ideal candidate will possess deep technical knowledge and a hands-on approach to systems support, infrastructure management, and application administration.
• Work experience: 3-5 year.
• Our requirements:
• Proven hands-on experience of IT system administration in a hybrid On-Premise/Cloud environment.
• Strong expertise in IT Infrastructure base technologies such as:
• ActiveDirectory/Group Policies.
• Virtualization.
• Storage and Backup solution.
• Strong expertise in Microsoft 365 (Exchange Online, Entra, SharePoint, Teams, Intune, etc.). administration and security.
• Experienced with managing of network devices and firewalls.
• Experienced with database administration and backup (MsSQL, Oracle) – configuration, monitoring, performance optimization, and performing/restoring backups.
• SQL query development – writing and optimizing queries, reports, and stored procedures for data management and analysis.
• Excellent problem-solving skills, hands on mentality and ability to work both independently and collaboratively.
• Proficiency in Polish and English (spoken and written) – minimum C1 level.
• German language skills are a plus.
• Experience supporting professional services or IT outsourcing environments.
• Background in the life sciences or pharmaceutical industry is a advantage.
• Communicative and open to work in an global company and international IT team.

Technologies we use

What we offer

• work in an interesting, developing company with a presence,

• professional development, promotion opportunities,

• learning business English as part of the job and employer's expenses,

• Multisport cards and medical care (70% of employer's insurance),

• opportunity to develop in the pharmaceutical industry,

• own parking and crew space (we have our own garden),

• quarterly bonus based on quarterly targets,

• quarterly company breakfasts,

• company social fund (under an employment contract),

• opportunity to join Employee Capital Plans.